Design of primary care team method development in improving the quality of nursing care at Jayapura Regional General Hospital, Papua: An action research study

The phenomenon of Problems in the Application of Primary Nurse Methods in Implementing Nursing Care Methods at Jayapura Hospital according to the results of research, interviews, and implementation of FGDs lies in the lack of understanding, level of education, level of communication, and placement of structures that are not in accordance with the standard operating procedures of the Type B Education Hospital which has the Vision of Jayapura Hospital as a national referral hospital in Eastern Indonesia so that the application of methods must be in accordance with the Type of Hospital and the Vision, Mission of the hospital beside the application of a method must be equipped with Modules, Guidelines, Policies, and continuous focus group discussions so that the application can improve the quality of patient safety and satisfaction. From the results of the FGD, the researchers got ideas to implement the pure primary nurse method supported by primary nurse implementation guidelines, modules, guidelines and at the same time mapping nurses in re-credentialing who would become heads of rooms, primary nurses as driving forces and associate nurses as implementing nurses according to clinical nurse placement (PK-I, PK-II, PK-III, and PK-IV).